PART-I Problem Solving Perspective

(For first 2 questions your answer should be around 100 -125 words)

Q1. What is the underlying problem in this case from the fast-food industry’s perspective?

Q2. What are the causes of this problem?

PART-II Part 2- Application of Chapter Contents

(For the questions 3 & 4 your answer should be around 200 -300 words)

Q3. What would Herzberg’s theory say about hygiene and motivating factors present in fast-food industry jobs?  

Q4. What are the major motivation issues at play in the fast-food industry according to the major needs-based theories of motivation (Maslow’s hierarchy, McClelland’s acquired needs).